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How can I find out if my condo unit is protected by the Condo Quality guarantee?
When purchasing a condo covered by the Condo Quality guarantee, buyers must sign specific documents to this effect. The ACQ Résidentiel team sees to it that all documents are signed by the new owners. You can also consult the list of projects registered for the Condo Quality guarantee here.
Are advance payments protected by the Condo Quality guarantee capped at a certain amount?
With the Condo Quality guarantee, 100% of advance payments are protected. There is no limit. In accordance with the agreement you have with your contractor, you simply need to make sure that the amount mentioned in your purchase agreement is identical to the advance payments you’ve made. In the event of a default on the part of the contractor, the advance payments mentioned in the purchase agreement will be fully protected by the Condo Quality guarantee.
What do the quality inspections during the construction phase consist of?
Keep in mind that 100% of projects registered for the Condo Quality guarantee are inspected by ACQ Résidentiel’s building inspectors. To ensure building quality control, we carry out more than eight inspections per project. These include inspections carried out at key construction phases such as foundation, casing, structural slabs, building enclosure, insulation, masonry, finishes, etc. The number of inspections is subject to vary according to the project’s complexity. After each inspection, the contractor will receive a detailed report they can use to follow up with their employees and subcontractors. The objective is to identify potential issues and make any corrections necessary to mitigate claims as much as possible.
When do I need to register for the Renovation Quality guarantee?
You need to register your renovation project for the Renovation Quality guarantee BEFORE the work begins. Once the work has started, it can no longer be guaranteed.
What can I expect from the inspection process for renovation work?
The number of inspections typically varies in accordance with the complexity and size of the renovation project. All inspections are carried out by ACQ Résidentiel’s team of building inspectors. The objective is to identify any issues present and make any corrections necessary to ensure you are fully satisfied with your renovations once the work is complete.
Does the Renovation Quality guarantee apply to co-ownerships (condos)?
Yes. The Renovation Quality guarantee applies to renovations in high rise condo buildings. The guarantee can be issued to an owner for work done in the private portion (condo) or condominium syndicate for work done in the common areas of the co-ownership.
If I already have a bid from a contractor, is my project still eligible for the Renovation Quality guarantee?
Yes, but you need to register your renovation project BEFORE the work starts. We will evaluate your contractor and issue a certificate of guarantee if the contractor and project meet all eligibility criteria for the guarantee.
Hidden defects protection
What types of buildings are eligible for the Resale Quality guarantee?
Single-family homes, multiplexes of two to five units, and condo units (private areas only) that are more than five years old and sold with a legal guarantee are eligible for the Resale Quality guarantee. Note that commercial buildings, buildings sold without a legal guarantee, and buildings that are less than five years old are NOT eligible.
Can the Resale Quality guarantee be applied after the deed of sale has been notarized?
No. To be valid, the Resale Quality guarantee must be applied before the deed of sale is signed, whether you are a buyer or a seller.
Is it possible that an eligible property might be refused by the Resale Quality guarantee?
All properties can be protected by the Resale Quality guarantee as long as they meet all eligibility criteria. Inspection reports make it possible to identify elements that are not covered by the guarantee, since they’ve been uncovered by an inspector. Once these elements are raised, they’re simply excluded from the guarantee.
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